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Featuring MGH President, Peter Slavin, MD

For over a decade, the Disparities Solutions Center has had the honor and privilege of advancing (both locally and nationally) policy and practice to improve quality, address disparities, and achieve equity, value, and high performance in health care. We are fortunate to have strong partners in the city of Boston and across the nation and have been recognized for our efforts, culminating in Massachusetts General Hospital receiving the nation’s first American Hospital Association’s Equity of Care Award in 2014.

As we view the landscape and consider the future of this work, one critical success factor stands out among health care organizations who have committed to creating higher quality, more equitable delivery systems, and that is leadership. There is no doubt that health care systems that have made progress in this arena have leaders who have come to understand the connection between quality, cost, safety, value, and health care disparities. In some cases, a personal story or experience has shaped the leader’s vision around this issue, and these are often powerful, inspirational, and influential.

As part of the Aspen Institute Health Innovators Fellowship, Joseph Betancourt, MD, MPH sought to capture inspiring personal stories from health care leaders who have engaged in work to improve quality, address disparities, and achieve equity in healthcare. Funding for this project was provided by Dorothy Terrell, an Honorary Board Member of MGH, and Mr. Robert Atchinson. The video was produced by Windy Films.


  • Is your organization collecting race, ethnicity, and language data?

Click here for the Compendium of Resources for Standardized Demographic and Language Data Collection

Click here for Creating Equity Reports: A Guide for Hospitals

Click here for Improving Patient Safety Systems for Patients with Limited English Proficiency: A Guide for Hospitals


  • Are you monitoring quality by stratifying data by race, ethnicity, and language?

Click here for Improving Quality and Achieving Equity: A Guide for Hospital Leaders

Click here for the Annual Report on Equity in Health Care Quality


  • Did your organization sign American Hospital Association's #123forEquity Pledge Campaign to eliminate health care disparities?

Click here to learn about the #123forEquity Pledge


  • Is your leadership and board diverse?

  • Is your organization working with the community to address social determinants of health?

Click here for Assuring Healthcare Quality: A Healthcare Equity Blueprint


  • Are you training employees on providing culturally competent care?

Click here to learn about Quality Interactions training resources​


  • Are you engaging the business community in these efforts?​​​


Let us help you take action! The Disparities Leadership Program (DLP) is our year-long, hands-on executive education program focused exclusively on helping health care leaders achieve equity in quality. The program is designed to help you translate the latest understanding of disparities into realistic solutions you can adopt within your organization. Learn more about how to join this broad network of organizations who are leading the way toward health equity.

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