JOB OPENINGS

The DSC models organizational diversity in terms of the race, ethnicity, sexual orientation, gender identity, and socioeconomic background of its faculty and staff. Please see below for open positions and check our website periodically for opportunities in the future.

To apply, visit the MGH Careers website at https://www.massgeneral.org/careers and search the job number listed.

Project Coordinator - 3143614

The Disparities Solutions Center (DSC) within the Mongan Institute of the Massachusetts General Hospital (MGH) is seeking a full time Project Coordinator to coordinate and evaluate a variety of projects related to Initiative 4 in the MGH Structural Equity 10-pt plan: Assuring equity in access to and delivery of clinical care.

The DSC is dedicated to the development and implementation of strategies that advance policy and practice to eliminate racial and ethnic disparities in health care. The DSC will achieve this mission by:

  • Serving as a change agent by developing new research and translating innovative research findings into policy and practice

  • Developing and evaluating customized policy and practice solutions for health care providers, insurers, educators, community organizations, and other stakeholders

  • Providing education and leadership training to expand the community of skilled individuals dedicated to eliminating health care disparities

Responsibilities:

The Project Coordinator will oversee management and implementation of a wide variety of projects related to assuring equity in access to, and delivery of clinical care. This may include the following:

  • Coordinate activities Equity in Clinical Care Council: manage collaborative working groups on hospital-based disparities initiatives with clinicians and senior leaders across the hospital.

  • Write IRB research protocols for all DSC research projects and improvement initiatives; manage continuing review applications and other related IRB processes.

  • Oversee and coordinate evaluation activities for quality improvement initiatives

  • Assist senior staff with grant writing, research publications, and final grant reports

  • Manage multiple project timelines and assure that project deliverables are completed on-time

Skills/Abilities/Competencies Required:

  • Master's degree in a health-related field preferred with 2-4 years post-Master's work experience in health care

  • Knowledge of and interest in racial/ethnic disparities in health care, and previous work experience with health care research and/or health care disparities preferred

  • The ideal candidate for this position is someone with a high degree of professionalism, who is highly organized, detail oriented and creative, and who has the ability to complete tasks on-time.

  • Must have strong project management and implementation skills, including the ability to keep a team on track to achieve goals

  • Must have good evaluation and data collection skills, including experience designing and conducting needs assessments, conducting key informant interviews and focus groups, and quantitative data analysis

  • Must have strong writing skills

  • Ability to work with a diverse range of people to collaboratively complete projects

  • Ability to independently lead projects under the supervision of a faculty member, as well as work as part of a multidisciplinary team

  • Must be able to multitask, take pro-actively take initiative and be a team player, as well as work independently under the supervision of the project lead. The candidate must also demonstrate strong communication skills, both oral and written.

  • Must demonstrate an understanding of and commitment to the mission of the Disparities Solutions Center.

  • Role model behaviors that reflect a philosophy that values team-based work, demonstrating respect for diverse perspective and value that each member of the team offers to the effort.

  • Should be well versed in working with Microsoft office, including Word, Excel, Access, and PowerPoint, SPSS and Endnote.

BIPOC encouraged to apply.

Healthcare Quality Data Analyst II - 3144311

Established in 2007, The Edward P. Lawrence Center for Quality and Safety, MGH / MGPO drives the implementation of the Quality and Safety strategic plan. Broad responsibilities of the Center include management and oversight of Patient Safety, Quality Management, Patient Care Assessment, Quality Measurement and Analysis, Informatics, Reporting of Quality and Safety both to our internal and external constituents, Q&S research, Clinical Compliance and Process Improvement activities. Employing an interdisciplinary team of clinicians, data analysts, researchers, project managers and informatics professionals, CQS serves as an institutional resource to further the MGH’s and MGPO’s goal of leading the nation in quality and safety by creating the highest quality, safest care environment for our staff and patients. MGH ranks among the very top of U.S. News & World Report list of "America's Best Hospitals." Improving Quality and Safety at MGH remains one of the most important goals and institutional efforts are led by the Edward P. Lawrence Center for Quality and Safety.

Under the general direction of the Senior Director for Quality Performance Management (the Director), the Data Analyst II (the Analyst) will provide analytic and project management support to high priority quality and safety initiatives throughout the institution. The Analyst will be responsible for acquisition, analysis, interpretation and reporting of clinical and administrative data to support a range of performance improvement and regulatory reporting efforts. The position requires strong analytical, project management and organizational skills, and excellent interpersonal and communication skills. The Analyst will support the Director and other customers of the Center for Quality and Safety to measure, report, summarize and communicate MGH performance on key quality and safety indicators. This requires experience with data exploration, integration, and retrieval from multiple databases, creativity and initiative to evolve the quality reporting to meet the needs of the changing healthcare environment. A willingness to learn and an ability to adapt to the rapidly changing quality reporting needs of the hospital is a must. The ideal candidate will have knowledge of content and methodology of healthcare quality measurement (e.g. basics of risk adjustment, benchmarking, performance management).

Responsibilities:

  1. Analytic Support 

    • ​Works in partnership with the Director and Analyst Lead to summarize and track performance for:

      • ​New initiatives in health equity centered on eliminating disparities in clinical care

      • Supporting analytic needs for equity-related process improvement teams

      • Summarizing performance, visualizing data and assisting with interpretation/communication to clinical teams

    •  Interprets and communicates performance data to clinical and executive audiences, including preparation of summaries and slide decks. Analyzes and critiques preview data, public data, payment reports, and/or rankings by organizations such as CMS, MassHealth, Leapfrog, US News, local media, etc.

    • Works independently and collaboratively to define problems and clarify project objectives. Helps members of the department determine data needs and assists in designing tools and reports as necessary.

    • Provides clearly written documentation of measure specifications and/or executive summary of report where appropriate.

    • Participates in the development, validation, implementation, and maintenance of SQL queries for the successful extraction of appropriate data. Conducts careful quality assurance in a replicable and transparent manner.

    • Ensures the accuracy of results to maintain the high quality and integrity of databases and CQS reports.

    • Develops and maintains documentation on key processes.

    • Supports Director and other Analysts to summarize and track performance for:

      • ​Public quality and safety measures

      • Regulatory reporting

      • Government, commercial, and internal incented (Pay for Performance) measures

      • Internal measures, e.g. readmission by department, that support MGH’s goals and/or strategy

    • Assists in the design and production of several vehicles used to manage performance

  2. Project Management

    • ​Approaches analytic work in an organized and efficient manner, coordinating logistics such as project timelines, agenda development, production and distribution of meeting minutes and documents, and preparation of reports on project status and activities to various audiences.

    • Provides superior customer service always.

  3. Support to Quality Management

    • ​Provides ad hoc support to quality improvement committees as requested.

    • Undertakes special projects as assigned by the Director.

Skills/Abilities/Competencies Required:

  • Bachelor’s Degree in Business, Health Policy, Public Health, or other related field required; Master’s Degree preferred.

  • 2-3 years demonstrated experience in:

    • ​Data management and reporting tools such as MS Access, MS Excel, SAS, SPSS or Stata

    • SQL Server databases, with related tools such as Query Analyzer or SSMS

    • Relational databases

  • ​Experience with data collection, analysis and report formatting, as well as written and verbal presentation of analysis.

  • Ability to work independently in a dynamic, fast-paced environment.

  • Excellent organizational skills, ability to manage multiple tasks and projects, meet deadlines and manage to schedule.

  • Excellent communication skills, with a capacity for analyzing and presenting data. Ability to communicate complex reports to a non-technical, clinical audience.

  • High degree of professionalism, discretion, and confidentiality.

  • Ability to develop effective relationships with a broad array of people from diverse backgrounds.

  • Experience with the following is desirable:

    • ​EPIC Electronic Medical Record

    • Tableau Data Visualization software

    • Healthcare quality measures

    • Healthcare datasets (e.g. claims, administrative data, patient experience survey data, etc.)

Contact Us

The Disparities Solutions Center

100 Cambridge St., Suite 1600

Boston, MA 02114

(617) 724-7658

disparitiessolutions@partners.org

 

The DSC is located on Massachusett land. 

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